The Genie Company Intellicode Screw Drive Carriage Reviews

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We built a home in 1999, had a GENIE screwdrive Intellicode installed. NEVER had an issue with it... until now...May 2016. We did the research, started trouble shooting, contacted CS and that started the revelation of Genies' horrid customer service. We discovered the Motor is failing,,after EVERY trouble shooting scenerio and even a coupler( that we ordered & didn't need)...The hours my Husband was on the phone, sending numerous sized photos...
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